Privacy Policy
Updated 5 October 2026
Who we are
Ian Heslop Consulting Ltd is the controller of personal information we handle for GETSAM.PRO enquiries, orders and customer support. Company number: 14628335. Registered office: 20–22 Wenlock Road, London, N1 7GU, United Kingdom. For privacy questions, email support@getsam.pro.
Information and purposes
We receive information you provide when contacting us, ordering or receiving support, such as your name, email, business details, order records and correspondence. Our hosting and security services may record technical information such as IP addresses, request times and browser details. Payment providers process payment details; do not email us card numbers or passwords.
We use this information to answer enquiries, administer purchases, arrange supported setup, provide support, keep records and protect the site. We rely on contract or pre-contract steps for requested purchases and services; legitimate interests for business enquiries, security and proportionate administration; legal obligations for required accounting records; and consent where required for optional marketing or non-essential tracking. You can withdraw consent without affecting earlier lawful processing. Required order information is needed to fulfil your purchase.
Providers and third parties
We use providers for website hosting and security, email and business administration, and payment processing, including Stripe when you use Stripe checkout. We share only information needed for those purposes, or where the law requires it. We do not sell your personal information.
The website embeds Vimeo demonstrations in its reduced-tracking mode and loads fonts from Google. These providers receive technical information when your browser connects to them. See our Cookie Policy, Vimeo's privacy notice and Google's privacy notice.
Some providers process data outside the UK. We use applicable adequacy arrangements or contractual safeguards for restricted international transfers. Contact us for details of safeguards relevant to your information. Your own AI and social media providers handle content under their own terms and privacy notices; SAM does not mean all content stays on your device.
Retention and your rights
We keep enquiries and support correspondence only as long as needed to deal with them and any related follow-up or dispute. We retain order and accounting records for the periods required by law, and security logs only as needed for security and incident investigation.
Depending on the circumstances, you can request access, correction, erasure, restriction or portability of your information. You can object to processing based on legitimate interests and to direct marketing. Contact support@getsam.pro to exercise these rights. You can complain to the UK Information Commissioner's Office. We do not use your information to make solely automated decisions with legal or similarly significant effects on you.
Businesses we contact about SAM
Who we are. Ian Heslop Consulting Ltd, 20–22 Wenlock Road, London N1 7GU, United Kingdom (company number 14628335), trading as SAM. Contact: support@getsam.pro.
What we collect. The company's name, website and business address; a business email address or phone number that the company published itself; and, where the company's own website or job advert names them, the name and business role of the person hiring or the managing director. We don't collect home addresses, personal social media or private numbers, and we never guess email addresses.
Where it comes from. The company's own website, its public job advert, and public company registers (Companies House, ABN Lookup, the Austrian Firmenbuch or the company's Impressum).
Why. To contact businesses that are hiring for social media about SAM, a product that may help them, and to deal with their reply.
Our legal basis. UK and EU: our legitimate interest in telling businesses about a relevant product (UK GDPR and GDPR Article 6(1)(f)). We've weighed it against your interests: we only write to business addresses, only about something linked to your advert, at most twice, and we stop the moment you ask. Australia: emails go only to addresses a business published itself, about something relevant to the person's role, with an unsubscribe in every message (Spam Act 2003).
Who sees it. Only our small team, and service providers who act for us (our email host, and in Austria a printing and posting service if we use one). We don't sell it or share it for anyone else's marketing.
How long we keep it. At most six months after our last message, unless you become a customer. If you ask us to stop, we keep only your business email address or domain on a do-not-contact list, so we never contact you again.
Your rights. You can object to our marketing at any time, and we'll stop: reply "no thanks" or "unsubscribe", or write to support@getsam.pro. You can also ask to see, correct or delete your details. UK: you can complain to the UK Information Commission (ico.org.uk). EU: to your data protection authority (Austria: www.dsb.gv.at). Australia: to the OAIC (www.oaic.gov.au).
Unternehmen, die wir über SAM kontaktieren (Deutsch)
Wer wir sind. Ian Heslop Consulting Ltd, 20–22 Wenlock Road, London N1 7GU, Vereinigtes Königreich (Company No. 14628335), Marke SAM. Kontakt: support@getsam.pro.
Welche Daten. Firmenname, Website und Geschäftsanschrift sowie, wenn Ihr Impressum oder Ihr Stelleninserat sie nennt, Name und Funktion der Geschäftsführung oder der Ansprechperson. Keine privaten Adressen, keine privaten Social-Media-Profile, keine erratenen E-Mail-Adressen.
Woher. Aus dem Impressum Ihrer Website, Ihrem öffentlichen Stelleninserat und öffentlichen Registern (Firmenbuch).
Wofür. Um Unternehmen, die eine Social-Media-Stelle ausgeschrieben haben, per Brief über SAM zu informieren und ihre Antwort zu bearbeiten. In Österreich schreiben wir nicht per E-Mail und rufen nicht an, solange Sie uns nicht selbst kontaktieren.
Rechtsgrundlage. Unser berechtigtes Interesse, Unternehmen über ein passendes Angebot zu informieren (Art. 6 Abs. 1 lit. f DSGVO). Ihre Interessen haben wir abgewogen: nur per Brief, höchstens zweimal, und wir hören sofort auf, wenn Sie das wünschen.
Empfänger. Nur unser Team und Dienstleister, die in unserem Auftrag handeln (z. B. ein Druck- und Versanddienst). Keine Weitergabe zu Werbezwecken.
Speicherdauer. Längstens sechs Monate nach unserem letzten Schreiben, außer Sie werden Kunde. Wenn Sie widersprechen, behalten wir nur einen Sperrvermerk, damit wir Sie nicht wieder anschreiben.
Ihre Rechte. Sie können der Werbung jederzeit widersprechen; eine kurze Nachricht an support@getsam.pro genügt. Sie haben das Recht auf Auskunft, Berichtigung, Löschung und Einschränkung (Art. 15–18 DSGVO) und können sich bei der Österreichischen Datenschutzbehörde beschweren (www.dsb.gv.at).