SAM Terms

Updated 5 October 2026

Who provides SAM

SAM is provided by Ian Heslop Consulting Ltd, registered in England and Wales, company number 14628335. Registered office: 20–22 Wenlock Road, London, N1 7GU, United Kingdom. Contact: support@getsam.pro.

What you are buying

SAM is an AI-assisted social media system supplied with supported setup. The package, price, included sessions, requirements and delivery arrangements shown for your order describe what is included. Delivery is digital and supported remotely; no physical goods are shipped. We arrange setup and access with you using the contact details you provide.

Before you place an order, we will show the total payable, including any applicable taxes, and confirm the delivery arrangements. Your order confirmation records your purchase. Any recurring service or additional work requires a separate agreement.

Using SAM

You are responsible for your content, permissions and final approval of material published through your accounts. AI output needs human review. Your business results depend on how SAM is used; no particular audience, lead or revenue result is promised.

You retain ownership of your own content. SAM's supplied software and reusable materials remain the property of their respective owners. You may use SAM under the rights included in your order, but may not copy, distribute or resell SAM itself without permission.

You provide the required third-party AI and social media accounts. Their subscriptions, usage charges and optional media costs are separate unless your order expressly includes them. Their availability and terms apply to their services.

Cancellations, refunds and problems

See our Refunds and Cancellation page. Contact us if access, setup or the supplied product does not match your order. These terms do not exclude rights or remedies that cannot lawfully be excluded.

Privacy and applicable law

Our Privacy Policy explains how we handle personal information. These terms are governed by the law of England and Wales, subject to any mandatory protections and court rights that apply where you live.